Customer analytics
for e-commerce
Don’t miss what your customers want. Act based on customer data to provide a relevant, personalized experience for keeping your customers loyal, fueling your business growth.
Profile your customers, maximize baskets with more upsells and cross-sells. Advance your business decision-making with Simplity Customer Analytics.
Benefits
Customer insights for personalization, revenue growth, and efficiency
Whether your challenge is campaign efficiency, customer churn, lacking the single customer view, or you’re not sure exactly what your issue is — we'll work with you to define the problem, and we guarantee to deliver a solution. Customer analytics bring benefits in these areas:
Efficiency
Use your campaign budget more efficiently
Celebrate higher conversions thanks to better targeting and recommendations
High ROI
Increase your ROI based on results from data science models
Impact revenues using data-insights
Personalization
Provide more personalized experience to your customers
Identify right products to offer to your customers
Learn
How customer analytics are solving business challenges
Services
Services we help with
Recommender
Enhance your customer experience by recommending personalized offers of products that your clients want to see and buy.
Market Basket Analysis
Get insights on what products are purchased together for increased cross-selling and up-selling or expansions of brand categories.
CLTV, Retention, and Churn
Predictions of customer lifetime value (CLTV). Analysis of customer churn and customer churn rates and improvements to loyalty programs.
Customer Matching
We facilitate the creation of master customer records called a single customer view or 360-degree customer view.
How we help
Why analytics services
Do you need data insights where requirements are beyond internal capabilities or infrastructure? Do you favor rapid response to your business challenge? Do you need to innovate, prototype, or discover value quickly? Simplity is an award-winning data-specialized consultancy with 12+ years of international experience from large-scale projects in highly secure environments with a focus on data quality and management. We ensure quality insights backed by our knowledgeable and experienced team of data scientists and analysts.
How we deliver value fast
1. Initial meeting and discovery phase 2. Brainstorming and data assessment 3. Solution proposal 4. Proof of concept 5. Implementation and recommendation 6. Rollout and evaluation
Recognitions
Simply an award-winning company
