The State of
E-commerce 2021: Secure Growth Using Data

Market changes due to the COVID-19 pandemic have accelerated the growth and share of e-commerce globally. The customer demand to buy goods online has increased. Yet, competition to retain the customer has increased as well. Retailers that can provide a smooth and personalized customer experience are winning the battle for the customer. Customer analytics using artificial intelligence can help to win over your competitors.

Based on data from Statista, Simplity prepared a report on the state of e-commerce.

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In this report, you will gain:

market insights into the current situation and how the COVID-19 pandemic impacted the industry
benchmarks to compare your performance with
major trends impacting the evolvement of online retail
recommendation how online retailers can leverage customer data to gain market advantage

The State of E-commerce 2021: Secure Growth Using Data whitepaper | Simplity data intelligence professional services

Get the market insights into e-commerce trends. Learn how you can leverage customer data to gain a market advantage.

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Simplity gave us valuable insights into affinities in our product portfolio. This enables us to recommend the right samples of perfumes and other beauty products and increase the purchases of full products in the end. Outsourcing of analytics services with Simplity went smooth.